Terms of service
OVERVIEW Welcome to Alvaro Clothing! The terms "we," "us," and "our" refer to Alvaro Clothing. Alvaro Clothing operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, a customized experience (the "Services"). Alvaro Clothing is powered by Shopify, which enables us to provide the Services to you. The terms and conditions set out below, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights, and address areas such as disclaimers and limitations of liability. By accessing, interacting with, or using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 — ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services. To use the Services, including access or browse our online store, or purchase any of the products or Services we offer, you may be asked to provide certain information such as your email, billing, shipping, and payment details. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all rights necessary to provide such information. You are solely responsible for the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS We have made every effort to display as accurately as possible the products and services offered in our store. Please note that colors or the appearance of products may vary from how they appear on your screen, based on the type of device you use to access the store and its settings and configuration. We do not warrant that the appearance or quality of any products or services you purchase will meet your expectations or be the same as what is depicted or provided in our store. All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and any offer for any product made on the Services is void where prohibited.
SECTION 3 — ORDERS When you place an order, you are making an offer to purchase. Alvaro Clothing reserves the right to accept or decline your order for any reason at our sole discretion. Your order is not accepted until Alvaro Clothing confirms acceptance. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it, as Alvaro Clothing may not be able to process cancellation requests once an order has been accepted. In the event we don't accept, change, or cancel an order, we'll attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made. Your purchases can only be returned or exchanged in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 — PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, displayed prices do not include taxes, shipping and handling charges, or customs and import duties. Prices in our store may differ from prices you find in physical stores, or in online or other stores run by third parties. We may offer promotions on the Services that may affect pricing that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that: (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Services at the time of your order.
SECTION 5 — SHIPPING AND DELIVERY We are not liable for delays in shipping and delivery. All shipping and delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you when we hand off products to the carrier.
SECTION 6 — INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product controls, video, and audio, and the design, selection, and arrangement thereof, are owned by Alvaro Clothing, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the materials on our Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants you a license or other rights, nor will anything be construed as granting a license or other rights, under any patent, trademark, copyright, or other intellectual property of Alvaro Clothing, Shopify, or any third party. Unauthorized use of the Services may violate applicable federal and state intellectual property and other laws. All rights not expressly granted herein are reserved to Alvaro Clothing. The names, logos, product and service names, designs, and slogans of Alvaro Clothing are trademarks of Alvaro Clothing or its affiliates or licensors. You must not use such marks without the prior written permission of Alvaro Clothing. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 — OPTIONAL TOOLS We may provide you with access to third-party tools that we neither monitor nor have any control nor input over. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the Services (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 — THIRD-PARTY LINKS The Services may contain materials and links to websites provided or maintained by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk. We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
SECTION 9 — SHOPIFY RELATIONSHIP [Note to Alvaro Clothing: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.] Alvaro Clothing is powered by Shopify, which enables us to provide the Services to you. All purchases and sales you make in our Store are made directly with Alvaro Clothing. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Alvaro Clothing, including any injury, loss, or damage resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or connected to your purchases and transactions with Alvaro Clothing.
SECTION 10 — PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you acknowledge that you have read our privacy policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services for you, as well as third parties who may be located in other countries than where you live to provide the Services to you. Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.
SECTION 11 — FEEDBACK If, at our request, you submit, upload, post, email, or otherwise send certain ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively "Feedback," you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may exercise our rights under this license for any purpose, for example to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms of Service. You also represent and warrant that: (i) you either own or have all necessary rights to any Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to (1) keep any Feedback confidential; (2) pay you any compensation for Feedback; or (3) respond to any Feedback. We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party's intellectual property or these Terms of Service. You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 — PROHIBITED USES You may only use the Services for lawful purposes. You may not access or use the Services, directly or indirectly, (a) for any unlawful purpose or in violation of any applicable law; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or other people; (e) to submit false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to send, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Alvaro Clothing, Shopify, or users of the Services, or expose them to liability. Additionally, you agree not to: (a) upload or transmit viruses or other malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; (e) use robots, spiders, scraping and data extraction tools, automated devices or processes, AI tools (such as agentic AI), or manual processes to access, use, or interact with the Services; or (f) interfere with, circumvent, or bypass the security or authorization features, robots exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to terminate, disable, or suspend your account at any time and without notice if we determine you have violated any portion of these Terms.
SECTION 14 — AGENTS 14.1 This section (the "Agent Terms") applies if you use, allow, enable, or permit an Agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of a person or entity and that may run on or with a person's device without their direct supervision. 14.2 An Agent may not access, use, or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements set out in Section 14.4 below. In addition, an Agent may not access, use, or interact with the Services if we have requested the Agent refrain from accessing, using, or interacting with any Services. 14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses, and interacts with the Services. 14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including the following in the User-Agent string of the request: "Agent/[agent name]"; (ii) not conceal or obscure that access, use, or interactions originate from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) filling in or bypassing CAPTCHAs or measures intended to distinguish computer use from human use; (iii) respond truthfully to questions or prompts designed to determine whether interactions originate from a human or a computer; (iv) not bypass or otherwise circumvent any measures used to prevent or limit access, use, or interaction with the Services.
SECTION 15 — TERMINATION We may terminate this agreement or your access to the Services (or any part thereof) at any time, with or without cause, with or without notice, effective immediately, and you remain liable for all amounts due up to and including the date of termination. The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES The information on or accessible through the Services is provided for general informational purposes only. We make no warranty concerning the accuracy, timeliness, or completeness of any such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you or by anyone who may be informed of any of its content. EXCEPT AS EXPRESSLY STATED BY ALVARO CLOTHING, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. IN SOME JURISDICTIONS, THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES IS LIMITED OR NOT PERMITTED, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 — LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ALVARO CLOTHING, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 — INDEMNIFICATION You agree to indemnify, defend, and hold harmless Alvaro Clothing, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to or use of the Services. We will notify you of any claim eligible for indemnification, provided that a failure to promptly notify you shall not relieve you of your obligations hereunder except to the extent you are materially prejudiced by such failure. We may arrange the defense and settlement of any claim at your expense, including choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate with any reasonable requests assisting our defense of such matter, including providing relevant documents.
SECTION 19 — SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 — WAIVER; ENTIRE AGREEMENT Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 — ASSIGNMENT You may not assign, transfer, or delegate this Agreement or your rights and obligations hereunder without our prior written consent, and any such attempt will be void. We may assign, transfer, or delegate any of our rights and obligations hereunder without consent or notice to you.
SECTION 22 — GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or provincial courts of the jurisdiction in which Alvaro Clothing operates. You and Alvaro Clothing agree to submit to the personal and exclusive jurisdiction of such courts.
SECTION 23 — HEADINGS Headings used in this agreement are provided for convenience only and will not be used to construe meaning or intent.
SECTION 24 — CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will become effective on the date noted in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 — CONTACT INFORMATION Questions about the Terms of Service should be sent to us at alvaroclothing@outlook.com.